Return & Refund Policy

At Finalgrow, we want you to be completely satisfied with your purchase. If you receive a damaged or incorrect product, we are here to assist you with our return and refund policy. Please review the following key points:

NO REFUNDS FOR WRONG USERNAME, PRIVATE PROFILES, WRONG LINKS, ORDER CANNOT BE CANCELLED ONCE CONFIRMED, YOUR ACCOUNT MUSTALWAYS BE PUBLIC FOR GETTING BENEFITS OF NON-DROP PROTECTION

Damaged or Incorrect Products: If you receive a product that is damaged during transit or does not match the item you ordered, please contact our customer support team within 2 days of receiving the product. We may request supporting evidence, such as photographs or a detailed description of the issue, to facilitate the return process.

Return Eligibility: To be eligible for a return and refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Please ensure that all accessories, manuals, and promotional materials are included in the return package.

Return Process: To initiate a return, please contact our customer support team with your order details and a description of the issue. We will provide you with further instructions on how to return the product. You may be responsible for the return shipping costs, unless the return is due to our error.

Refund Process: Once we receive and inspect the returned product, we will process your refund within [number of days]. The refund will be issued using the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

Non-Returnable Items: Certain items, such as perishable goods, intimate or sanitary products, and gift cards, are non-returnable. We do not accept returns for these items unless they are damaged or defective.

If you have any questions or need further assistance regarding our return and refund policy, please contact our customer support team. We are here to help you resolve any issues and ensure your satisfaction.